GameWager is a free service. We've created an online platform for rewarding gamers' performance based on in-game statistics and achievements. Our platform currently supports PC titles and enhances game-play with more excitement and realism by assigning real value to every win and loss. GameWager also makes gaming more competitive and social by providing an outlet to settle trash talking and a variety of on-site tools that empowers gamers to track and improve their performance while sharing with friends. Win tokens for achievements and kills, then use those tokens to get tickets for cool merchandise. Current titles supported: Counter Strike: Source, Counter Strike: 1.6., Team Fortress 2. Titles in the works: Battlefield 2, Call of Duty 4, Day of Defeat: Source, Half-Life 2, GameWager Games, Zombie Nightmare. More fps, rts, and rpg games to come. Gamewager is an Austin, Texas based game company.
Help

GAMEWAGER FAQ's


Account

• How do I obtain an account?

Simply visit our Registration page, fill in the required text boxes and click Sign Up Now. It only takes 10 seconds!

• How do I delete my account?

At this time, it is not possible to delete your account. We're working on a solution and apologize for the inconvenience.

• How do I reset my password?

Simply visit the Lost Password page and type the email you used to sign up. Instructions will be sent with a new password.

• How do I change my avatar?

Login and click 'My Profile" in the upper right hand corner of the website. Click the "My Info" tab and you will see your avatar on the right hand side. Browse for an image and click upload!

GW Tokens / Prizes

• What are GW Tokens?

GW Tokens are the "currency" used to reward game-play performance. They can be redeemed for prizes in the Reward Zone.

• How do I get GW Tokens?

We have several ways to earn GW Tokens and are working on many more. Visit the Ways To Earn page to see all of them!

• What do I do with my GW Tokens?

Redeem them for prizes in the Reward Zone!

• How often is my GW Token balance/ stats updated?

Every 10 minutes!

• How do I get prizes?

We are currently in beta for testing. When the Reward Zone is "live" you will be able to redeem your tokens for prizes!

• Can I return/exchange my prize?

All redemptions are final after you confirm your order.

• How many prizes can I earn?

You can redeem a new prize every 30 days.

• Can I redeem more than 1 prize at a time?

You can redeem a new prize every 30 days.

• Why do prize items change?

When we run out of stock of a given prize we may replace it with another item or if an item proves to be unpopular then we reserve the right to replace it at any time.

• What happens if my prize stops working?

Contact support/help of the manufacturer for your prize.

Prize Shipping / Tracking

• How long does it take to get my prize?

We'll get it to you asap - but please allow for up to 12 weeks for delivery of any prize orders, unless your prize item is back ordered, in limited quantity or the site states otherwise.

• Where can you ship to?

Wherever FedEx or UPS does. We'll tie it to a pigeon if we have to!

• Am I responsible for shipping/handling charges?

Only if you are outside the continental United States.

• What if my prize arrives damaged?

Sorry to hear that. Please contact our Gamer Support through Help.

• Can I track my order?

Yes. Upon submission of an order you will receive a confirmation email with your tracking #.

Game Playing

• What games does GameWager currently support?

We currently support Counter-Strike:Source and Counter-Strike 1.6. Subcribe to our Announcements blog, Twitter or News Letter to find out when we release new titles!

• Can I GW Enable my server?

Yes, please send an email to support@gamewager.net with "GW Enable me" in the subject.

• Who runs the GW Enabled servers?

The GW Enabled servers are public servers that are ran by communities, individuals, clans, etc.

• Do I get GW Tokens for killing bots?

Yes, at this time you currently earn the normal 2 GW Tokens for 1 kill.

• What are the GameWager in-game menus?

Some GW Enabled servers are running the "full GW Mod" which enables in-game menus. By typing, STATS, BROWSER, or REGISTER in these servers, gamers can quickly access GW info.

Other

• Some people say I am "a n00b" or "suck" at gaming - is GameWager for me?

Yes, we built GameWager for ALL gamers. Check out the Ways To Earn page to see what fits you!

• Does GameWager cost anything?

Nope: Signup is free. Prizes are free. Shipping is free (unless you live outside the US). Pretty sweet huh!

• What are you doing about cheating, innappropriate/unfair play, etc?

GameWager has many GW Enabled servers. If someone is cheating on a server, report it to the server admin or do a "voteban/votekick." If these options are not available go to another GW Enabled server. Report your bad experience to Gamer Support and please supply the IP address to the server.

• What happens to cheaters/hackers, etc?

Gamers who hack/cheat are still welcomed to the GameWager community, but will not be able to redeem their GW Tokens for prizes - that sucks. Please see our Terms of Service.

• Is it ok to use bots, macros or other automated programs playing on GW Enabled servers?

Umm, not if you want prizes. Please see our Terms of Service.

• When I signed up, I already had GW Tokens - what's the deal?

We didn't want those kills/achievements to go to waste! If you have played on any GW Enabled server, we started tracking your in-game performance before you even registered! Your current GW Token balance reflects how you've been doing. See for yourself - checkout your Stats!

We welcome your feedback. Please select the category that most closely matches your inquiry. Provide as many specific details as possible so that we may better assist you. Messages are sent anonymously unless you provide an email address (1000 characters max).





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REWARD ZONE FAQ's


A Quick Run Down

• What is the Reward Zone?

The place where gamers redeem the tokens they've earned for free prizes!

• How does it work?

GameWager is built for ALL gamers. To give everyone a chance to win prizes, we structured the Reward Zone like a raffle. Earned tokens can purchase "tickets" from any of the prize groups. There are 4 prizes groups: Yearly, Monthly, Weekly, Daily. Each prize group has a different amount of winners per drawing and a different cost per ticket. The amount of winners drawn will increase as our community grows so that your chance of winning always stay realitive to how many tickets you've purchased.

• How do I purchase tickets?

Although the RZ is not live yet, you can do a trial process of purchasing tickets to help us test the system. Simply click the "Buy Tickets for this Section" button next to the prize group you want to enter and follow the on-screen instructions.

• Additional info...

Will be released in the next few weeks about prizes, notifications, shipping, etc. If you have a specific question, feel free to contact Gamer Support: support@gamewager.net




We welcome your feedback. Please select the category that most closely matches your inquiry. Provide as many specific details as possible so that we may better assist you. Messages are sent anonymously unless you provide an email address (1000 characters max).
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